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To help protect the safety of your account, we cannot give your login information to you through email, chat or phone. However, you can reset your password and regain access to your account using our password recovery tool.
Order & Payment
Once you have found the item you would like to purchase, click on the “Add to Basket” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.
Your order will not be placed until the very end of the checkout process when you will be asked for your payment information.
Enter the coupon code in your shopping bag before you click CHECKOUT. The discount or promotion will be reflected on your order.
- Products that are successfully returned to us will be credited to you through our Store Credits.
- Store Credits can be found under “My Account“.
- To repurchase, simply process the order as per usual.
- At checkout, enter “Wallet Code” under the “Coupon Code“.
We accept PayPal, VISA and MasterCard payment via Paypal. You don’t need a PayPal account for VISA and MasterCard payment.
Shipping & Returns
All orders purchased are shipped from Singapore to rest of the world.
Your shipping cost will be determined by the shipping options that will be reflected on your order page.
Free courier delivery is limited to Singapore for purchases above $50.
Your orders are processed promptly to ensure the fastest delivery possible. Because of this, an order usually cannot be changed or cancelled once it has been confirmed.
If you discover a mistake, please contact us and let us know asap.
- Returns can be done within 14 working days after it is mailed out.
- Returns/Exchange will not be entertained once it is past the stipulated date.
- Please note that store credit will be given to you for your next purchase.
- We apologise that we are unable to do refunds.