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Returns & Exchanges
Please do not remove nor discard packaging box and garment tags unless you are satisfied with the sizes / items.
Returns
- All returns must be done within 14 days of purchase date.
- Strictly no cash refunds, refunds will be made through store credits.
- Shipping fees will NOT be refunded.
- Goods returned must be ‘As-New’ in original condition with box, packaging and garment tags intact.
- They have only been tried on and not worn or washed.
- Only items purchased from our e-store at www.superwoman.sg can be returned after satisfying the above conditions.
- Return request will be reviewed by store owners before approval.
- We will process your request within 7 working days once we receive the request from you.
- Package should be returned after request has been approved.
Exchanges
- Exchange is not available at our store. However, you can send back the products for a full refund through store credits and repurchase the product.
- Products returned will be refunded in store credits under “My Account”.
- Goods returned must be ‘As-New’ in original condition with box, packaging and garment tags intact.
- They have only been tried on and not worn or washed.
- Only items purchased from our e-store at www.superwoman.sg can be returned after satisfying the above conditions.
Cancellation/ Change of Orders
- There will strictly be no cancellation or change of orders once an order has been confirmed.
For returns, click on “Orders” under the tab “My Account”:
- Press the “Return” button next to your order.
- Select the product to return and fill in the reasons for return.
- Attach photo evidence and submit request.
- Return request will be reviewed by store owners before approval.
- We will process your request within 7 working days once we receive the request from you.
For guest returns, fill in the following form:
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