Returns & Exchanges

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Please do not remove nor discard packaging box and garment tags unless you are satisfied with the sizes / items.

Returns

All returns must be done within 14 days of purchase date.
Strictly no cash refunds, refunds will be made through store credits.
Shipping fees will NOT be refunded.
Goods returned must be ‘As-New’ in original condition with box, packaging and garment tags intact.
They have only been tried on and not worn or washed.
Only items purchased from our e-store at www.superwoman.sg can be returned after satisfying the above conditions.
Return request will be reviewed by store owners before approval.
We will process your request within 7 working days once we receive the request from you.
Package should be returned after request has been approved.

Exchanges

Exchange is not available at our store. However, you can send back the products for a full refund through store credits and repurchase the product.
Products returned will be refunded in store credits under “My Account”.
Goods returned must be ‘As-New’ in original condition with box, packaging and garment tags intact.
They have only been tried on and not worn or washed.
Only items purchased from our e-store at www.superwoman.sg can be returned after satisfying the above conditions.

Cancellation/ Change of Orders

There will strictly be no cancellation or change of orders once an order has been confirmed.

For returns, click on “Orders” under the tab “My Account”:

Press the “Return” button next to your order.
Select the product to return and fill in the reasons for return.
Attach photo evidence and submit request.
Return request will be reviewed by store owners before approval.
We will process your request within 7 working days once we receive the request from you.

For guest returns, fill in the following form:

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